Frequently Asked Questions (FAQ’s)

1. How can I place an order?

You can place an order directly on our website by selecting your desired products and proceeding to checkout.

2. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure payment options available at checkout.

3. How long does shipping take?

Shipping usually takes 3–7 business days depending on your location and shipping method chosen.

4. Can I track my order?

Yes, once your order is shipped, you will receive an email with your tracking number and a link to track your package.

5. What is your return policy?

You can return items within 14 days of delivery if they are in their original condition. Please contact our support team for assistance.

6. How can I contact customer support?

You can reach our customer service via the contact form on our website or by emailing us at support@thinhshop.com.