Return Policy

Return & Exchange Policy

At Trendgot, your satisfaction is our top priority. We’re dedicated to making every shopping experience on trendgot.com seamless, secure, and worry-free. If your purchase doesn’t meet your expectations, our return and exchange policy is designed to be simple, fair, and customer-focused — so you can shop with total confidence.

Eligibility for Returns
You may request a return if your item meets the following conditions:
• The item is unused, unworn, and includes all original tags
• It is returned in its original packaging
• You can provide proof of purchase (such as an order confirmation or receipt)

Please note: Items that are used, damaged, washed, or missing their original packaging may not qualify for a full refund.

Return Timeframe
All return requests must be submitted within 30 days of receiving your order. Requests made after this period cannot be accepted.

How to Start a Return
To initiate a return, please contact us at support@trendgot.com with the following details:
• Your full name and order number
• A copy of your order confirmation or receipt
• A short explanation of the reason for your return
• A photo or video of the item (especially if it arrived damaged, defective, or incorrect)

Our customer support team will review your request and respond within 72 hours with detailed return instructions.

Return Shipping
Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., a defective or incorrect item).
• Original shipping fees are non-refundable.
• If the issue was caused by our error, we’ll provide a prepaid return label.
• We recommend using a trackable shipping service to ensure your return package arrives safely.

Exchanges
We’re happy to offer exchanges in the following cases:
• The item is defective or damaged upon arrival, or
• You received the wrong size, color, or style.

To request an exchange, please email support@trendgot.com with your replacement details. Once your request is approved, we’ll ship your new item as soon as possible.

Exceptions & Limitations
Returns or exchanges may be refused or partially refunded if:
• The request is made after 30 days from the delivery date
• The item shows signs of wear, washing, or alteration
• The item was marked as final sale or non-returnable at checkout

At Trendgot, we stand by principles of fairness, transparency, and care. Your satisfaction isn’t just a goal — it’s at the heart of everything we do.

Contact Information
TREND GOT SHIRT LLC
Address: 2282 Versailles St, San Jacinto, CA 92583, United States
Email: support@trendgot.com
Website: trendgot.com