Cancel / Change Order
Last updated: October 21, 2025
At THINH, we understand that mistakes can happen or plans may change. You may request to cancel or modify your order under the conditions below.
Order Cancellation
Orders can be canceled within 24 hours after placing the order, as long as it has not been shipped yet. Once your order has been processed or shipped, we are unable to cancel it.
To cancel an order, please contact our support team as soon as possible at: info@example.com
Order Changes
If you wish to change your shipping address, contact details, or product options, please email us within 24 hours after placing the order. After that, changes may not be possible due to processing.
After Shipment
Once your order has been shipped, we cannot make any changes or cancellations. You may, however, follow our Refund & Returns Policy if you wish to return the item after delivery.
Contact Us
For all order cancellations or changes, please contact us at:
Email: info@example.com